What is Seller007? We are a brand focused on creating quality, well-designed products that we wanted ourselves. Where did the name come from? While the actual origin of the word remains a secret, we chose the name because it was simple enough to remember and weird enough to stand out. When we chose the name “Seller007” it had no connotations or associations which allowed us to define it to what it is today. Do you have retail stores? No. We mostly sell directly through our online shop. This allows us to keep our overhead costs down and keep our prices affordable. The beauty of selling online is that we can reach millions of people around the globe and and focus on what we do best, designing new products.
What forms of payment do you accept? We accept direct payment through PayPal. Do you sell Gift Cards? Not yet, but we are working offering Gift Cards. The gift cardswill be delivered by email and will contain instructions to redeem them at checkout. Our gift cards will have no additional processing fees and no expiration dates.
Where do you ship to? We ship to almost every country in the world. What does shipping cost? Just add the items to your cart and select your country from the list to get a shipping price. How long does shipping take? What shipping methods do you use? All orders are shipped via USPS. Please allow 2-4 business days for orders to be processed after your purchase is complete. Domestic Shipping (within the USA) Standard Shipping (USPS First Class and Priority): 5-10 business days Express Shipping (USPS Express Mail): 2-3 business days International Shipping (varies per country) First Class International: 3-5 weeks (customs processing times vary) Priority International: 10-15 business days (customs processing times vary) I live outside of the USA, will I be charged additional customs fees or import taxes? Most likely. Every country has different regulations on how they handle imported goods. We recommended you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees. Can I track my order? Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.
What is your return policy? We want you to be 100% satisfied with your Seller007 purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, Please email us and we’ll make things right. To return or exchange an item please follow the steps below: Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.) Mail your return to: Seller007 Attn: Returns/Exchanges Address here Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.